Inclusions & Exclusions

Inclusions

• Meet & greet at arrival
• Sightseeing in private vehicle
• Breakfast after check-in
• 5 Nights and 6 Days accommodation in 3 star hotel

Exclusions

• Flight/Train/Bus tickets are not included
• Expenses caused by factors beyond our control like rail and flight delays, roadblocks, vehicle mal-functions, political disturbances etc.
• Entrance fees to monuments and museum
• All personal expenses
• Anything not mentioned in the inclusions list
• 5% GST and 5% TCS or as applicable to the total amount

Note: As the toy train tickets are limited if you want to book toy train ticket, need to book 60 days in advance.

Payment Policy

Payment Terms for Travel Bookings

When planning your next journey, it's important to understand the payment terms associated with your travel bookings. Here’s a breakdown of how payments are typically structured:

Booking Fee

• 50% Advance at the Time of Booking: To secure your reservation, an upfront payment of 50% of the total booking fee is required. This ensures that your spot is held and any necessary arrangements can be made.

Balance Payment

• 50% Balance Due 15 Days Before Departure: The remaining 50% of the booking fee must be paid at least 15 days prior to your departure date. This allows for final confirmations and ensures everything is in order for your trip.

Transportation Tickets

• 100% Fare for Tickets: Whether you are traveling by train, bus, flight, cruise, ferry, or boat, the full fare for your transportation tickets must be paid in advance. This guarantees your seat and secures your mode of transport.

It is crucial to adhere to these payment terms to avoid any disruptions or cancellations of your travel plans. Always confirm the payment details with your travel provider to ensure clarity and avoid any misunderstandings. Safe travels!

Cancellation Policy

# PACK YOUR BAGS Cancellation Policy

At PACK YOUR BAGS, we understand that sometimes travel plans change unexpectedly. To accommodate our customers while maintaining the integrity of our booking system, we have established the following cancellation policy:

## General Cancellation Guidelines

1. **Standard Bookings**:

- Cancellations made more than 30 days prior to the departure date will receive a full refund, minus a processing fee of ₹5,000.

- Cancellations made between 15 to 30 days prior to departure will incur a cancellation fee of 25% of the booking cost.

- Cancellations made less than 15 days before departure are non-refundable.

2. **Promotional or Discounted Bookings**:

- These bookings are often non-refundable. However, if cancellation is necessary, please contact customer service for potential alternatives.

## Group Travel

- **Group Bookings**:

- For groups of 10 or more, cancellations made more than 45 days in advance will receive a full refund, minus a processing fee of ₹4000.

- Cancellations made between 30 to 45 days prior will incur a cancellation fee of 30% of the total booking.

- Cancellations made less than 15 days before the departure date are non-refundable.

## Special Circumstances

- **Medical Emergencies**:

- In the event of a medical emergency, please provide appropriate documentation, and we will work with you to determine the best course of action.

 

- **Natural Disasters or Government Travel Restrictions**:

- In cases where travel is impacted by natural disasters or government-issued travel bans, customers may be eligible for rescheduling without penalty.

## How to Cancel

- To cancel a booking, please contact our customer service team via phone or email. Our representatives are available to assist you in processing your cancellation efficiently.

## Additional Information

- Please note that all refunds will be processed using the original method of payment within 7-14 business days after the cancellation is confirmed.

- For questions or assistance, feel free to reach out to our customer service team at [care@packyourbags.tours] or call us at [+91 9581 195 195].

We appreciate your understanding and cooperation. Thank you for choosing PACK YOUR BAGS!

Terms & Conditions

Terms and Conditions for "Pack Your Bags"

Welcome to "Pack Your Bags." These terms and conditions outline the rules and regulations for using our services. By accessing our services, you agree to be bound by these terms. If you do not agree with any part of the terms, you must not use our services.

1. Definitions

• Service: Refers to the travel services provided by "Pack Your Bags."
• User: Any person accessing or using the Service.
• Agreement: The contract between the User and "Pack Your Bags" consisting of these terms and conditions.

2. Use of Services

• Eligibility: Users must be at least 18 years old to book travel services.
• Account Information: Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.

3. Booking and Payment

• Reservation: All bookings are subject to availability and are not confirmed until full payment is received.
• Payment Methods: We accept major credit cards, debit cards, and other forms of electronic payment as listed on our website.

4. Cancellations and Refunds

• Cancellation Policy: Users may cancel bookings according to the cancellation terms specified at the time of booking. Fees may apply.
• Refunds: Refunds will be processed based on the original method of payment within a specified timeframe.

5. User Responsibilities

• Travel Documents: Users are responsible for obtaining valid travel documents, including passports and visas.
• Accuracy of Information: Users must ensure the accuracy of the information provided during the booking process.

6. Limitation of Liability

"Pack Your Bags" shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Service, including but not limited to travel delays, personal injuries, or loss of personal belongings.

7. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Users will be notified of significant changes via email or through our website. Continued use of the Service after changes are made constitutes acceptance of the new terms.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which "Pack Your Bags" operates. Any disputes arising will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

9. Contact Information

For any questions or concerns regarding these terms, please contact us at:

• Email: care@packyourbags.tours
• Phone: +91 9581 195 195

Thank you for choosing "Pack Your Bags." We look forward to assisting you with your travel needs!